Shipping policy
12 or more jars ship for just $10 to a single address within the 48 contiguous states. Simply select the special shipping offer rate at checkout; no promotional code is needed.
STANDARD SHIPPING & HANDLING CHARGES
Based on merchandise total for each address
up to $50.00...............................add $10.00
$50.01 to $75.00.........................add $12.00
$75.01 to $125.00 .......................add $15.00
$125.01 to $175.00 .....................add $18.00
$175.01+ .....................................add $20.00
12+ Jars Ship for a flat rate of $10
Standard shipping is by way of FedEx Ground or USPS. The exact carrier for your order will depend on the ship to location and the size of the package. Once your order has shipped you will receive an automatic email providing tracking information denoting your shipping carrier. To guarantee delivery, we must have a proper and complete addresses. Shipping companies do not forward packages, so we guarantee delivery only to addresses we are given. If you choose to reship a package that is already in transit to a different address, you must pay for the cost to re-ship it.
If an expedited shipping option is selected at checkout, the order must be placed before 12pm EST for guaranteed shipment that day.
Please contact our Customer Service team at 1-888-735-6700 or via email at help@spoon.com with any delivery questions.
ALTERNATE SHIPPING
We do ship to APO and FPO addresses at the standard rates noted above. APO and FPO will ship via USPS Priority Mail.
Packages may also be shipped to Alaska, Hawaii, Canada, and American Territories. These orders will be shipped via USPS Priority Mail or USPS International and our system will automatically calculate the shipping charge. Allow extra days when shipping to Canada to clear customs.
Orders shipping to Alaska, Hawaii, Canada and American Territories are currently excluded from any shipping promotions.
TRANSIT TIME
American Spoon will always work hard to ensure your package moves into transit as quickly as possible.
Orders are typically shipped within 24-48 hours of placed. From there, additional days in transit to your region of the United States may be noted below:
• Midwest: 1-3 business days
• East Coast: 2-3 business days
• Southeast & Mountain Regions: 3-4 business days
• West Coast & Southwest: 4-5 business days
Orders to Alaska, Hawaii and Puerto Rico ship via USPS Priority Mail. Please allow 5-7 business days for delivery.
Orders to Canada ship via USPS International Priority Mail. Please allow 10-14 business days for delivery.
Shipping timelines for orders placed Friday after 12pm EST through Sunday will begin on Monday.
Please note, during peak holiday season, fulfillment and transit times may be extended.
